Inmates are isolated from the rest of the world and require a way to stay connected with their families and friends. This is what Securus Technologies Company aims to facilitate. It is one of the largest providers of inmate communication coming up with innovative technical solutions and responsive customer support. These technological solutions facilitate in ensuring public safety, corrections, investigation, and monitoring of rehabilitation facilities. Their commitment to providing excellent customer support has seen them being accredited by the Better Business Bureau (BBB) and got a rating of A+.
Such commitments have been shown through establishing an in-house domestic call center with 220 seat capacity. This move was meant to boost customer support to about 25m friends and family members of the inmates. It was not in vain as it gave the company more control in handling their customers and permitted them to meet the standards set by BBB hence the accreditation. Their staffs are trained per these standards thereby enabling them to respond to more than 2.5 m calls monthly. The certification confirmed that Securus is indeed the largest facility provider and has the most extensive team in this field.
Their success in the field is also portrayed in other ways where it acquired JPay Inc through a Stock Purchase Agreement. The company is a leader in establishing electronic payments, email and host of applications associated with entertainment and education in rehabilitation centers. The transaction made Securus the quickest developing segments in correction facilities regarding payments, communication through email and introduction of tablets to inmates. The company can practically provide any high tech software based that correction facilities require to run a modern prison. If you are looking for best products at best prices and one that has the best security while addressing the issues of recidivism, you are well covered with this company.